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I thought by syncing all Firefox settings with the mozilla server, that I was backing them up. How do I access all that with my new computer?

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  • 2 have this problem
  • Last reply by cor-el

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My assumption with the sync account was that I could upload all of my Firefox information to your server, and upon reinstalling the new operating system Reese think that data back down to my freshly installed browser. It now seems to be asking me for a separate device to pair the sink with, which wasn't indicated as a prerequisite initially. Please help.

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You need three things to connect a "new device" (new operating system) to your Sync account.

  1. Username = email address you used when you first setup Sync
  2. Password for that account.
  3. Sync Key / Recovery Key

If you are missing any of those three things, you won't be able to recover your data from the Sync Server.

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I have the first two, but don't recall being given the 3rd at any point.

It's unfortunate that two passwords are required for such a thing, and that the design process implemented during the process doesn't make that particularly clear.

I can't believe all of my bookmarks are now gone.

I'm sure the US government could still look at them.

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