Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook and youtube videos don't work on firefox. (Vimeo does & videos work on chrome and opera)

  • 5 replies
  • 5 have this problem
  • 25 views
  • Last reply by cor-el

more options

When I try to open an video in youtube or facebook the player just goes black and white. With google chrome and opera I don't got any problems..

When I try to open an video in youtube or facebook the player just goes black and white. With google chrome and opera I don't got any problems..

All Replies (5)

more options

Hello,

Starting in Firefox 23, if a secure page includes certain types of insecure content, Firefox blocks the insecure content and a shield icon will appear in the address bar. See this article for more information about the new mixed content blocker: Mixed content blocking in Firefox

To temporarily allow the mixed content to be displayed:

  • Click the shield icon Mixed Content Shield in the address bar and choose Disable Protection on This Page from the dropdown menu.

Fx23MixedContentBlocker

To allow insecure content to be displayed in all secure pages, enter about:config in the address bar and double-click on this preference, to toggle it from true to false:

security.mixed_content.block_active_content

You can also use this add-on instead, to toggle the preference:

You may want to do this only for the current session, then reset the preference back to "true" and check back with the site to see whether it's been fixed, since this is a global setting that exposes you on all sites, not just the one you care about.

Let us know if this helps!

more options

Didn't work..

more options

You can try to reload the page and bypass the cache.

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)
more options

Try removing, then reinstalling all of your video plug-ins.

more options

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin