X
Tap here to go to the mobile version of the site.

Support Forum

Flash player crashes when reloading some pages

Posted

As in pressing F5 on facebook.com or youtube.com It happens every time and I have to stop the plugin. https://crash-stats.mozilla.com/report/index/248cb994-0537-4c4e-8309-5787f2131118 https://crash-stats.mozilla.com/report/index/790439ae-5430-498e-821d-6d1ae2131118

(btw, how do I make the crash report links into neat little links like in this question https://support.mozilla.org/en-US/questions/977888 ?)

As in pressing F5 on facebook.com or youtube.com It happens every time and I have to stop the plugin. https://crash-stats.mozilla.com/report/index/248cb994-0537-4c4e-8309-5787f2131118 https://crash-stats.mozilla.com/report/index/790439ae-5430-498e-821d-6d1ae2131118 (btw, how do I make the crash report links into neat little links like in this question https://support.mozilla.org/en-US/questions/977888 ?)

Modified by frede_256

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • DivX Web Player version 3.0.1.5
  • Google Update
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.05
  • DivX VOD Helper Plug-in
  • 5.1.20913.0

Application

  • Firefox 25.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0
  • Support URL: https://support.mozilla.org/1/firefox/25.0.1/WINNT/da/

Extensions

  • Adblock Plus 2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Popup-Addon 0.9.1 (adblockpopups@jessehakanen.net)
  • avast! Online Security 9.0.2006.53 (wrc@avast.com)
  • Download Statusbar 0.9.10 ({D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389})
  • Firebug 1.12.4 (firebug@software.joehewitt.com)
  • FireShot 0.98.45 ({0b457cAA-602d-484a-8fe7-c1d894a011ba})
  • Flagfox 4.2.15 ({1018e4d6-728f-4b20-ad56-37578a4de76b})
  • FoxClocks 3.3.26 ({d37dc5d0-431d-44e5-8c91-49419370caa1})
  • FoxyProxy Standard 4.2.3 (foxyproxy@eric.h.jung)
  • Ghostery 5.0.6 (firefox@ghostery.com)
  • Google Similar Images 0.5 (nishan.naseer.googimagesearch@gmail.com)
  • Greasemonkey 1.12 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • NoScript 2.6.8.5 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Sage 1.5.2 ({a6ca9b3b-5e52-4f47-85d8-cca35bb57596})
  • Session Manager 0.8.0.8 ({1280606b-2510-4fe0-97ef-9b5a22eafe30})
  • Tab Mix Plus 0.4.1.2.02 ({dc572301-7619-498c-a57d-39143191b318})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 580
  • adapterDescription2:
  • adapterDeviceID: 0x1080
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1536
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 10-23-2013
  • driverDate2:
  • driverVersion: 9.18.13.3165
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 580 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20131112160018
  • browser.startup.homepage_override.mstone: 25.0.1
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 25.0.1
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1384715896
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.expose_full_path: True
  • plugin.importedState: True
  • plugin.state.npgeplugin: 0
  • plugin.state.npnv3dv: 0
  • plugin.state.npnv3dvstreaming: 0
  • plugin.state.nppdf: 2
  • plugin.state.npvlc: 0
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.brief.sqlite: 1352733649
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1384106605

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
17534 solutions 158551 answers

Helpful Reply

Only links with a bp- prefix are converted to links:

bp-248cb994-0537-4c4e-8309-5787f2131118
bp-790439ae-5430-498e-821d-6d1ae2131118

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
Only links with a bp- prefix are converted to links: bp-248cb994-0537-4c4e-8309-5787f2131118 bp-790439ae-5430-498e-821d-6d1ae2131118 ---- You can check for problems with current Flash plugin versions and try these: *disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed *disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) *disable hardware acceleration in the Flash plugin *http://kb.mozillazine.org/Flash#Troubleshooting

Helpful Reply

It seems to have solved it self. Guess whatever Facebook and Youtube were toying with got janked out again. I disabled protected mode anyway (I use NoScript and other plugins and have a good AV) to see if I get less flash crashes in general from now on. Thanks for your guidance. =)

It seems to have solved it self. Guess whatever Facebook and Youtube were toying with got janked out again. I disabled protected mode anyway (I use NoScript and other plugins and have a good AV) to see if I get less flash crashes in general from now on. Thanks for your guidance. =)