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Have you sent a questioaire about firefox to my computer and if I fill in all the details I could get a $100 GIFT VOUCHER IS THIS RIGHT

Posted

every time I open a new window in firefox a popup window appears and says that I have been choosen to do this survey about firefox and after I do this it tells me that I may choose a $100 gift voucher from Woolworths, ,coles, Aldi all i need to do is fill in my private details so is this been done by firefox or is it a scam and if it is how do i get rid off it

Please help asap

Regards Mick

every time I open a new window in firefox a popup window appears and says that I have been choosen to do this survey about firefox and after I do this it tells me that I may choose a $100 gift voucher from Woolworths, ,coles, Aldi all i need to do is fill in my private details so is this been done by firefox or is it a scam and if it is how do i get rid off it Please help asap Regards Mick

Chosen solution

This is complete bogus! We have none of this going on - please do a malware check:

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • 5.1.20913.0
  • VLC media player Web Plugin 2.0.6
  • Foxit Reader Plug-In For Firefox and Netscape
  • HP Pit Plugin
  • HP Product Detection Plugin
  • HP Active Check Plugin
  • A component of your photo software powered by RocketLife
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 26.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0
  • Support URL: https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Anti-Banner 13.0.1.4359 (anti_banner@kaspersky.com)
  • English (Australian) Dictionary 2.1.2 (en-AU@dictionaries.addons.mozilla.org)
  • FRITZ!Box AddOn 1.7.0 (fb_add_on@avm.de)
  • HP Detect 1.0.23.1 ({ab91efd4-6975-4081-8552-1b3922ed79e2})
  • ShowIP 2.0 ({3e9bb2a7-62ca-4efa-a4e6-f6f6168a652d})
  • Show-Password 1.135 ({a14c4550-7a2c-4a2a-801d-fd9f56141b3a})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Content Blocker 13.0.1.4359 (content_blocker@kaspersky.com) (Inactive)
  • Kaspersky URL Advisor 13.0.1.4359 (url_advisor@kaspersky.com) (Inactive)
  • Safe Money 13.0.1.4359 (online_banking@kaspersky.com) (Inactive)
  • Virtual Keyboard 13.0.1.4359 (virtual_keyboard@kaspersky.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 6450
  • adapterDescription2:
  • adapterDeviceID: 0x6779
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 12-19-2012
  • driverDate2:
  • driverVersion: 9.12.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 6450 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131111154639
  • browser.startup.homepage_override.buildID: 20131111154639
  • browser.startup.homepage_override.mstone: 26.0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 26.0
  • font.internaluseonly.changed: True
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1384575886
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1382829349

Misc

  • User JS: Yes
  • Accessibility: No
Andrew
  • Moderator
321 solutions 4036 answers

Chosen Solution

This is complete bogus! We have none of this going on - please do a malware check:

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

This is complete bogus! We have none of this going on - please do a malware check: Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which work with your existing antivirus software: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility] * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Did this fix your problems? Please report back to us!

Question owner

Would like to thank Feer56 for all your help I id run MSS found a keylogger and deleted it again thanks for all your help Regards Mick

Would like to thank Feer56 for all your help I id run MSS found a keylogger and deleted it again thanks for all your help Regards Mick