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Firefox takes over 50% of my PC

Posted

Firefox 23.0.1 on my WIndows XP PC runs perfectly normally for hours then suddely it hangs, showing the hourglass and thrashes the disk while using up to 50% of my dual-core PC. I have to close it down and restart it.

Any ideas or solutions?

Thanks,

peter

Firefox 23.0.1 on my WIndows XP PC runs perfectly normally for hours then suddely it hangs, showing the hourglass and thrashes the disk while using up to 50% of my dual-core PC. I have to close it down and restart it. Any ideas or solutions? Thanks, peter

Additional System Details

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • Version 4.5.3.14917
  • Shockwave Flash 11.8 r800
  • Google Update
  • GEPlugin
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • Picasa plugin
  • Nitro PDF plugin for Firefox and Chrome
  • BT DesktopHelp plug-in for Mozilla Browsers
  • BT Management plug-in for Mozilla Browsers
  • Facebook Video Calling Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • npToolbarChrome
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

Extensions

  • gTranslate 0.9 ({aff87fa2-a58e-4edd-b852-0a20203c1e17})
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b})
  • Search-Results Toolbar 1.0.0.12 ({f34c9277-6577-4dff-b2d7-7d58092f272f})
  • Skype Click to Call 6.11.0.13348 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A})
  • Toodledo 1.82 (statusbar@toodledo.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Delta Toolbar 1.5.0 (ffxtlbr@delta.com) (Inactive)
  • jZip Toolbar 4.3.0.0 ({1e48c56f-08cd-43aa-a6ef-c1ec891551ab}) (Inactive)
  • Trend Micro BEP Firefox Extension 7.1.0.1104 ({38783831-6098-4faa-A9C9-1EE1E343F4D2}) (Inactive)
  • Trend Micro NSC Firefox Extension 6.8.0.1096 ({22C7F6C6-8D67-4534-92B5-529A0EC09405}) (Inactive)
  • Trend Micro Toolbar 5.4.0.1034 ({22181a4d-af90-4ca3-a569-faed9118d6bc}) (Inactive)
  • Yahoo! Toolbar 3.1.0.20130818030116 ({635abd67-4fe9-1b23-4f01-e679fa7484c1}) (Inactive)
  • Yontoo 1.20.02 (plugin@yontoo.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) G45/G43 Express Chipset
  • adapterDescription2:
  • adapterDeviceID: 0x2e22
  • adapterDeviceID2:
  • adapterDrivers: igxprd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 8-11-2008
  • driverDate2:
  • driverVersion: 6.14.10.4977
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'6.1400.1000.5284']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'6.1400.1000.5284']
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.blockautorefresh: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.fixup.alternate.enabled: False
  • browser.history_expire_days.mirror: 180
  • browser.history_expire_days_min: 14
  • browser.newtab.url:
  • browser.places.importBookmarksHTML: False
  • browser.places.importDefaults: False
  • browser.places.leftPaneFolderId: -1
  • browser.places.migratePostDataAnnotations: False
  • browser.places.smartBookmarksVersion: 4
  • browser.places.updateRecentTagsUri: False
  • browser.search.useDBForOrder: True
  • browser.sessionstore.restore_on_demand: False
  • browser.startup.homepage: google.co.uk
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • browser.tabs.onTop: False
  • browser.urlbar.autocomplete.enabled: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 23.0.1
  • font.internaluseonly.changed: False
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1378314843
  • places.history.expiration.transient_current_max_pages: 69313
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False
  • security.warn_viewing_mixed.show_once: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1376333755

Misc

  • User JS: Yes
  • Accessibility: No
kobe 441 solutions 5048 answers

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension or hardware acceleration, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons. ''(If you're not using it, switch to the Default theme.)'' * You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running. ''Once you get the pop-up, just select "'Start in Safe Mode"'' '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension or hardware acceleration, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
cor-el
  • Top 10 Contributor
  • Moderator
17346 solutions 156791 answers

Try to disable Skype Click to Call to see if that helps. This extension has been reported to cause memory issues.

Try to disable Skype Click to Call to see if that helps. This extension has been reported to cause memory issues.
waleed_sawalha 0 solutions 1 answers

I am having the same problem!! it is taking over 1,500,000 of memory each time that happens!! I have core i7 and windows 7.... help!

I am having the same problem!! it is taking over 1,500,000 of memory each time that happens!! I have core i7 and windows 7.... help!