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my file, edit, view etc. buttons appear faint and are unresponsive. if I can't click on help, how do I reset to default?

Posted

I'm screwed

I'm screwed

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  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:23.0) Gecko/20100101 Firefox/23.0

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philipp
  • Top 25 Contributor
  • Moderator
5347 solutions 23611 answers

hello, close all firefox windows and try to hold the shift-key while you're launching firefox the next time. a dialog window should show up where you can choose to reset the browser.

hello, close all firefox windows and try to hold the shift-key while you're launching firefox the next time. a dialog window should show up where you can choose to reset the browser.
cor-el
  • Top 10 Contributor
  • Moderator
17784 solutions 160857 answers

Did you try to close and restart Firefox?

Try to open a new window via Ctrl+N to see if that helps.

You can check for problems caused by a corrupted localstore.rdf file.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Did you try to close and restart Firefox? Try to open a new window via Ctrl+N to see if that helps. You can check for problems caused by a corrupted localstore.rdf file. *http://kb.mozillazine.org/Corrupt_localstore.rdf Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe Mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes