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my file, edit, view etc. buttons appear faint and are unresponsive. if I can't click on help, how do I reset to default?

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

swatman
swatman
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I'm screwed

I'm screwed

All Replies (2)

philipp
philipp
  • Moderator
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hello, close all firefox windows and try to hold the shift-key while you're launching firefox the next time. a dialog window should show up where you can choose to reset the browser.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you try to close and restart Firefox?

Try to open a new window via Ctrl+N to see if that helps.

You can check for problems caused by a corrupted localstore.rdf file.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.