Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Old Firefox data file - lost last pass and riminder fox

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by Marc Sances

jeff3
jeff3
more options

hello - was going to reinstall Firefox - so did a back up. didn't reinstall it but reset it instead but now have lost Reminder Fox and Last Pass .... but ..... On my desktop i have a file "Old Firefox data" which must have come from the back-up. Would like to re0install both add-ons with all the relevant personal date What do I have to do? Windows 8 laptop using current version of Firefox Thanks - Jeff

hello - was going to reinstall Firefox - so did a back up. didn't reinstall it but reset it instead but now have lost Reminder Fox and Last Pass .... but ..... On my desktop i have a file "Old Firefox data" which must have come from the back-up. Would like to re0install both add-ons with all the relevant personal date What do I have to do? Windows 8 laptop using current version of Firefox Thanks - Jeff

All Replies (2)

smo
smo
more options

Check in Tools > Addons if the two extensions have been disabled.

Marc Sances
Marc Sances
more options

These are double backups of your data made by Reset Firefox feature. As reset Firefox article states, your personal data such as history, passwords, cookies, is kept, but your addons are likely to be removed -that's how Reset Firefox can solve your Firefox problems.

However, you can check at Recovering important data from an old profile if you can pick your extensions from Old Firefox folder and get them back to your profile.