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Some Websites do not display correctly (i.e. Facebook & Mozilla Page)

Posted

Recently when I visit Facebook and the Mozilla Page on my Desktop Computer (I am writing this on my laptop because this website does not function on my PC) using Firefox, the pages do not display correctly. Instead of the Facebook page appearing in it's usual blue-coloured format it shows as lines of text (not HTML code, but just lines of text, such as "Connect with friends..." in a different font than it should, its all black and white, no colour). Also the top of the screen has written "Facebook Logo" in blue underlined italics instead of the actual logo.

Does anyone know what may be causing this problem? If so, could you provide me with a solution? I have already tried several support topics (i.e. clearing cache, cookies etc.) but this does not help.

Please tell me if you require more detail or wish for me to elaborate/describe my issue in an alternate way.

Thank you very much.

Recently when I visit Facebook and the Mozilla Page on my Desktop Computer (I am writing this on my laptop because this website does not function on my PC) using Firefox, the pages do not display correctly. Instead of the Facebook page appearing in it's usual blue-coloured format it shows as lines of text (not HTML code, but just lines of text, such as "Connect with friends..." in a different font than it should, its all black and white, no colour). Also the top of the screen has written "Facebook Logo" in blue underlined italics instead of the actual logo. Does anyone know what may be causing this problem? If so, could you provide me with a solution? I have already tried several support topics (i.e. clearing cache, cookies etc.) but this does not help. Please tell me if you require more detail or wish for me to elaborate/describe my issue in an alternate way. Thank you very much.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_3) AppleWebKit/536.28.10 (KHTML, like Gecko) Version/6.0.3 Safari/536.28.10

More Information

I am using the latest version of Mozilla Firefox (Version 22.0). Operating on Windows Vista Desktop Computer, if this helps at all. I have 'Java 7 Update 25' on my Programs and Features, which I think is the latest version of Java - so I am not convinced that it is my Java causing this problem.

Waka_Flocka_Flame 441 solutions 5048 answers

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Hello, In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem. Thank you!
Waka_Flocka_Flame 441 solutions 5048 answers
You can also try clearing cache and seeing if a addon is causing a problem, refer to below. * [[Websites look wrong or appear differently than they should]] * [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
Wesley Branton 184 solutions 2297 answers

Does the problem still occur when you run Firefox in Safe Mode?

Firefox Safe Mode

Does the problem still occur when you run Firefox in Safe Mode? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode?esab=a&s=safe+mode&r=1&as=s Firefox Safe Mode]
cor-el
  • Top 10 Contributor
  • Moderator
12880 solutions 118209 answers

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings. Make sure that you allow pages to choose their own colors. *Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above" Note that these settings affect background images. See also: *http://kb.mozillazine.org/Website_colors_are_wrong

Helpful Reply

Here is a screenshot.

Here is a screenshot.

Question owner

ComputerWhiz, yes the problem still occurs, which means that it isn't caused by add-ons, correct?

ComputerWhiz, yes the problem still occurs, which means that it isn't caused by add-ons, correct?

Question owner

cor-el, I have tried the steps you specified and nothing seems to work, it still appears the same. Thank you though

cor-el, I have tried the steps you specified and nothing seems to work, it still appears the same. Thank you though
Waka_Flocka_Flame 441 solutions 5048 answers

Does Resetting fix the problem.

Does Resetting fix the problem. * [[Reset Firefox – easily fix most problems]]
cor-el
  • Top 10 Contributor
  • Moderator
12880 solutions 118209 answers
Did you check the screen color accessibility setting in Windows as well? *http://kb.mozillazine.org/Website_colors_are_wrong *http://windows.microsoft.com/en-us/windows-vista/make-the-computer-easier-to-see-optimize-visual-display

Question owner

I'm afraid resetting firefox did nothing either.

I'm afraid resetting firefox did nothing either.

Question owner

cor-el, that did noting either I'm afraid. Thank you

cor-el, that did noting either I'm afraid. Thank you
cor-el
  • Top 10 Contributor
  • Moderator
12880 solutions 118209 answers

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

You can try to reset (power off/on) the router.

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps. You can try to reset (power off/on) the router. Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *Hold down the Shift key and left-click the Reload button *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Press "Command + Shift + R" (Mac)
Wesley Branton 184 solutions 2297 answers

The problem is this.
For some reason your browser is not loading the CSS or JavaScript from the webpages. It is only loading the HTML codes which act as a webpage's skeleton. The CSS and JavaScript are the skin and make-up that make the webpage function and look nice.


Does this issue occur when you use any of these browsers?

  • Google Chrome
  • Internet Explorer
  • Opera
  • Apple Safari
The problem is this.<br> For some reason your browser is not loading the CSS or JavaScript from the webpages. It is only loading the HTML codes which act as a webpage's skeleton. The CSS and JavaScript are the skin and make-up that make the webpage function and look nice. ------ Does this issue occur when you use any of these browsers? * Google Chrome * Internet Explorer * Opera * Apple Safari
Newbeak 1 solutions 54 answers

I have FF 25.0.1,and for the last few updates,one website I visit regularly does not work normally.I am attaching an image of one page,and when I click on the "read reviews" button,nothing happens.The same page displayed using Chrome works correctly-clicking on the "read Reviews" opens up a new page displaying reviews. If I click on "write review" in FF,that works normally! I have tried cleaning FF of cookies,but that doesn't help.

I have FF 25.0.1,and for the last few updates,one website I visit regularly does not work normally.I am attaching an image of one page,and when I click on the "read reviews" button,nothing happens.The same page displayed using Chrome works correctly-clicking on the "read Reviews" opens up a new page displaying reviews. If I click on "write review" in FF,'''that''' works normally! I '''have''' tried cleaning FF of cookies,but that doesn't help.

Modified by Newbeak

cor-el
  • Top 10 Contributor
  • Moderator
12880 solutions 118209 answers

Hi Newbeak

Looks that you have an extension that is blocking content.

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Hi Newbeak Looks that you have an extension that is blocking content. If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
astrange 0 solutions 2 answers

Thanks a lot. This helped me.

Thanks a lot. This helped me.
vitalky 0 solutions 2 answers

Hi ComputerWhiz

I think you are about to help me too, cause I also have the similar problem. After I stop clicking scrolling on any website windows I opened, their background color turn to black instead of transparent so to browse again I need to refresh them every time. ( I still can see/read through but it is deemed). Or right click and go to "inspect element" then to "inspector" to change background color from black to transparent. Well, you know it is CSS. I have tried all the things like disabling ad-on and extensions even cleaned the comp with new Kaspersky and Registry Fix Files software. Nothing. Please give me a solution. Is it something to do with Java Script? Thank you. However it does not happen on my off-line, internal files.

Hi ComputerWhiz I think you are about to help me too, cause I also have the similar problem. After I stop clicking scrolling on any website windows I opened, their background color turn to black instead of transparent so to browse again I need to refresh them every time. ( I still can see/read through but it is deemed). Or right click and go to "inspect element" then to "inspector" to change background color from black to transparent. Well, you know it is CSS. I have tried all the things like disabling ad-on and extensions even cleaned the comp with new Kaspersky and Registry Fix Files software. Nothing. Please give me a solution. Is it something to do with Java Script? Thank you. However it does not happen on my off-line, internal files.
Wesley Branton 184 solutions 2297 answers

@vitalky
If the above does not help you, please consider creating a new thread with the details of your problem. This will give you more personalized solutions and will help us try to solve your issue faster.

Please feel free to post the link to the thread below.

<b>@vitalky</b><br> If the above does not help you, please consider creating a new thread with the details of your problem. This will give you more personalized solutions and will help us try to solve your issue faster. Please feel free to post the link to the thread below.
Wesley Branton 184 solutions 2297 answers

Anyone who is experiencing this issue in Firefox 25.0.1, should update to Firefox 26.0.

The issue may have been patched in this version.

Anyone who is experiencing this issue in Firefox 25.0.1, should update to Firefox 26.0. The issue may have been patched in this version.