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how do I set Firefox to save my passwords?

Posted

Firefox is configured to save my passwords, but, it doesn't. Can someone tell me how to resolve this issue?

Chosen solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Thank you.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.8 r800
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.23097
  • driverDate: 6-12-2008
  • driverDate2:
  • driverVersion: 7.15.10.1502
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'8.1500.1000.1855']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'8.1500.1000.1855']
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.blockautorefresh: True
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.suggest.enabled: False
  • browser.startup.homepage_override.buildID: 20130618035212
  • browser.startup.homepage_override.mstone: 22.0
  • browser.urlbar.autocomplete.enabled: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 22.0
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1375498437
  • places.history.expiration.transient_current_max_pages: 77051
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npdeployjava: 0
  • plugin.state.nppdf: 0
  • plugin.state.npsitesafety: 0
  • plugin.state.npwpf: 0
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.mixed_content.block_active_content: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1375065653

Misc

  • User JS: No
  • Accessibility: No
Santosh Venkatraman 5 solutions 21 answers

Chosen Solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Thank you.