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flashplayer keeps crashing on forefox why

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  • 11 have this problem
  • 6 views
  • Last reply by Tristan C.

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I play chef ville and farm ville two on zinga but my flash player keeps crashing. i have tried all the theory to try and resolve the matter but it still keeps crashing it has made the game hard to play as when visiting neighbours the flashplayer crashes or i get an oops message i am not the only one who has this problem many chefville players get the flash player has stopped responding or has stooped working please select continue to see if it will respond or stop the plug in.i cant play the games anymore as it is crashing more and more now and i have just given up dont want to buy a new laptop as it might still happen and they are not cheap to buy and i cant afford to buy a new one anyway please help with the right solution

I play chef ville and farm ville two on zinga but my flash player keeps crashing. i have tried all the theory to try and resolve the matter but it still keeps crashing it has made the game hard to play as when visiting neighbours the flashplayer crashes or i get an oops message i am not the only one who has this problem many chefville players get the flash player has stopped responding or has stooped working please select continue to see if it will respond or stop the plug in.i cant play the games anymore as it is crashing more and more now and i have just given up dont want to buy a new laptop as it might still happen and they are not cheap to buy and i cant afford to buy a new one anyway please help with the right solution

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Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Other, more technical information about these issues can be found under these Links:

If all the above fails, please try the following steps in order to fully uninstall Firefox:

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

Thank you.