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how to fix bug771090

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by m7w7j7

m7w7j7
m7w7j7
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i searched my crash report and said i have bug 771090 and there is a verfied fix for it but it doesnt say how to fix it please help

i searched my crash report and said i have bug 771090 and there is a verfied fix for it but it doesnt say how to fix it please help

All Replies (2)

ideato
ideato
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Hello m7w7j7, do you now a crash with the bug you said or it is an old crash report ?

the about:crashes contains also old crashes (i have from 2008)

the Bug 771090, it is fixed in ff 16.

if you have new crashes please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

m7w7j7
m7w7j7 Question owner
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its a recent crash and this is my report 2b36c3ae-b4d2-4317-b0d6-ed4783c745e57/20/201310:52 AMbp-707f9e06-6166-47e7-84f6-5f04a21307207/20/201310:32 AMbp-5e6e6f1a-7498-4594-a196-5300021307207/20/201310:00 AMbp-e4e34a31-9677-48d5-85d9-ca82e21307207/20/20139:58 AMbp-a92f3065-44d9-4bbb-8ce2-ee47e21307207/20/20139:56 AMbp-69708771-18d2-4f35-b859-5e9d821307207/20/20139:28 AMbp-0acd8e34-d0cc-47bb-9709-d962021307207/20/20139:15 AMbp-6b2171c9-f8a4-46a0-957a-1dc4a21307207/20/20139:13 AMbp-b2663ad0-4ce8-4b61-a1a5-5e2ea21307207/20/20139:02 AMa85877b8-7465-4874-9673-8816afd936807/20/20138:54 AM