Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why wont firefox let me open my saved downloads?

  • 1 reply
  • 8 have this problem
  • 12 views
  • Last reply by cor-el

purplemoonlight16
purplemoonlight16
more options

when i want to download something it gives me the option to save the file.I click save file and it says my download is complete, but when i go to click on the download, nothing happens and i can't run the download.

when i want to download something it gives me the option to save the file.I click save file and it says my download is complete, but when i go to click on the download, nothing happens and i can't run the download.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: