Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox will not download any vids from any site..why and help!

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by finitarry

joedillon
joedillon
more options

this happens with annoying regularity. i want to download a vid but i do not get the pop up download option. i clear my cache and all software is up to date. NOTE: videos will download on EXPLORER but not on FIREFOX.

why does this keep happening and how can i fix it? 

help please.

thanks

joe 

windows 7 64 bit
this happens with annoying regularity. i want to download a vid but i do not get the pop up download option. i clear my cache and all software is up to date. NOTE: videos will download on EXPLORER but not on FIREFOX. why does this keep happening and how can i fix it? help please. thanks joe windows 7 64 bit

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Joe, some other users have reported that the Real Downloader is not working in Firefox 22. If you have updated it and it still doesn't work, you might consider using a different downloader. I don't have any personal recommendations on that, but you can check out the reviews on the add-ons site:

https://addons.mozilla.org/en-US/firefox/

joedillon
joedillon Question owner
more options

thanks. i have over 3000 vids on realplayer now and want to keep them all in one place.

i dont get why this problem KEEPS coming up..this must be the 5th or 6th time in 18 months this has happened. i love firefox but i hate this incomapibility stuff always making my experience bad.

again thanks

finitarry
finitarry
more options

Try using a different downloader. I am using an extension called Video Downloadhelper, which works on many video sites.