Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

How do I get rid of the wide side bar titled "Related Searches" that covers 1/4 of my screen page?


I've tried everything, cannot determine how it got there, how to remove. It is impossible to work within a web site with this wide side bar covering at least 2-3 inches. Is it somehow connected to Conduit search engine?

Additional System Details

Installed Plug-ins

  • Conduit Plugin
  • np-mswmp
  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.6 r602
  • npsitesafety
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • 5.1.20125.0
  • iTunes Detector Plug-in
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • TelevisionFanatic Installer Plugin Stub for 32-bit Windows
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin


  • Firefox 19.0.2
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/


  • ALOT Toolbar 2.4.18500 (toolbar@alot.com)
  • AVG Security Toolbar (avg@toolbar)
  • DailyBibleGuide (2vffxtbr@DailyBibleGuide.com)
  • Default Tab 1.4.3 (addon@defaulttab.com)
  • Download Manager Tweak 0.9.7 ({F8A55C97-3DB6-4961-A81D-0DE0080E53CB})
  • Funmoods.com 1.5.1 (ffxtlbr@funmoods.com)
  • I Want This 0.91.137 (crossriderapp2258@crossrider.com)
  • Java Console 6.0.35 ({CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA})
  • Shop to Win 30 1.300.436 ({de32f714-23c8-1674-5509-f0031d96de84})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WhiteSmoke New ({739df940-c5ee-4bab-9d7e-270894ae687a})
  • XFINITY Toolbar ({4b9bcce8-a70b-402a-a7e1-db96831ee26f})
  • Yahoo! Toolbar ({635abd67-4fe9-1b23-4f01-e679fa7484c1})
  • Yontoo 1.20.02 (plugin@yontoo.com)
  • avast! WebRep 8.0.1483 (wrc@avast.com) (Inactive)
  • DataMngr 1.0 ({1FD91A9C-410C-4090-BBCC-55D3450EF433}) (Inactive)
  • kikin plugin 2.11.9 ({AA994882-F391-4d2e-806F-8908DA4814ED}) (Inactive)
  • Microsoft .NET Framework Assistant 1.2.1 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • ShopAtHome.com Toolbar (toolbar@shopathome.com) (Inactive)


  • incrementalGCEnabled: True


  • adapterDescription:
  • adapterDescription2:
  • adapterDeviceID: 0x0000
  • adapterDeviceID2:
  • adapterDrivers: vga framebuf vga256 vga64k
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x0000
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedGfxCard']
  • directWriteEnabled: False
  • directWriteVersion:
  • driverDate:
  • driverDate2:
  • driverVersion:
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedGfxCard']
  • numTotalWindows: 9
  • webglRendererMessage: [u'blockedGfxCard']
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.param.yahoo-fr: chr-greentree_ff&ilc=12&type=738358
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://search.yahoo.com/firefox/?fr=yff40-sfp
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • browser.tabs.loadInBackground: False
  • browser.tabs.warnOnClose: False
  • browser.tabs.warnOnOpen: False
  • dom.max_chrome_script_run_time: 0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0.2
  • keyword.URL: http://search.mywebsearch.com/mywebsearch/GGmain.jhtml?st=kwd&ptb=73AC0BB6-F912-409C-8F2A-93A762108CDB&n=77ecddea&ind=2012012010&id=XMxdm041AWus&ptnrS=XMxdm041AWus&si=101497&searchfor=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1365369195
  • places.history.expiration.transient_current_max_pages: 53367
  • places.history.expiration.transient_optimal_database_size: 85386362
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.csp.enable: False
  • security.warn_viewing_mixed: False


  • User JS: Yes
  • Accessibility: No
  • Top 10 Contributor
  • Moderator
3195 solutions 24398 answers

Uninstall Conduit from Control Panel > Add / Remove Programs

  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
alanjohnsontx 0 solutions 3 answers

Where the hell do you find Uninstall Conduit from Control Panel > Add / Remove Programs in this piece of shit windows 8?

alanjohnsontx 0 solutions 3 answers

OK, so I finally find control panel. There is no conduit in there. Please advise

alanjohnsontx 0 solutions 3 answers

Helpful Reply

You need to uninstall this stupid ass program called webcake to get rid of that annoying ass sidebar

pooka46 0 solutions 4 answers

Mozilla was doing great until I made the mistake of loading an unwanted side bar page which consumes a third of my page when I open my browser. Suddenly Mozilla is equal to my Gestapo Android phone since there is no workable solution offered here.

pooka46 0 solutions 4 answers

I had the same problem as I & others reported until I cleared my History. The side bar has been removed. I clear my history every day as a safety measure.

  • Top 10 Contributor
  • Moderator
3195 solutions 24398 answers

Is your problem with the mobile version of Firefox or the desktop version?
Your posting is apparently tagged for desktop, and wonder why Android is mentioned.

Mozilla doesn't install that stuff. It comes with something the user installs, either on purpose or hidden along with something else that was installed.
Get rid of anything in Windows or in Firefox Add-ons that you don't specifically remember installing.

pooka46 0 solutions 4 answers

If I were computer savvy the answer would probably help. I had hoped that when I switched my PC browser to Mozilla that google gestapo ownership of my internet life would be cut off but it appears that has not happened. Google had cut me off basically on internet explorer unless I loaded Chrome. I love the Mozilla security & the speed is twice as fast as internet explorer if not more. I will stay with Firefox if for no other reason than the fact that you responded which google does not. At least I now know that google still owns my internet life on my PC as well as my 5th Android phone.

  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. You may want to check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so involved preferences can only be changed temporarily for the current session.

You can use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

pooka46 0 solutions 4 answers

You have been great Mozilla in trying to help me. My past experience though with help solutions that affect more than the one thing I am having trouble with end up creating multiple changes & more headaches for me.

I have found a possible solution which I can live with.

Here is what is working for now. The unwanted sidebar add on was a book-marked page which would only let me open the page from my book-marks in the side bar. At some point I was able to open the full page in a normal browser page. I then moved it to my bookmark tool bar. NOW when I open it from the tool bar it does not open in the side bar but gives me a full page view.

You get 5 stars for effort.


  • Top 25 Contributor
529 solutions 5045 answers

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

varunpant 0 solutions 2 answers

Mozilla: Please take this problem very very seriously. I am thinking to start using Chrome because of this really annoying issue. I am a software developer myself.

  • Top 25 Contributor
529 solutions 5045 answers

varunpant, please ask your own question, you will likely be assisted better with your problem.

varunpant 0 solutions 2 answers

But bro its the same issue. Please refer screenshot.

  • Top 25 Contributor
529 solutions 5045 answers

Looks like a browser hijacker to me.

Try the avast! browser cleanup tool and adwcleaner

  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
akumarks 3 solutions 11 answers

I am writing this for people who are unable to fix the Related Searches problem even after removing Conduit or other programs. What we have here is a feature given by a Third-Party software by name WebCake. I found an article here which shows Step-by-Step to remove Related Searches "T" Sidebar from your Browser

The article is for Chrome. But all you've got to do is disable the extension WebCake in Firefox. Its a spyware which may have automatically installed when you downloaded a third-party software.

Removing WebCake will fix your problem.

vsbrandao 0 solutions 1 answers

Tive esse mesmo problema e consegui resolver, desistalando o Yontoo.

Vai no painel de controle, clique em desistalar programas, procure o Yontoo e clique em desistalar.


atekade 0 solutions 1 answers

Helpful Reply

It was the easiest thing to get rid of that sidebar T Related Searches...I simply clicked on T and the bar expanded into a full window reading Topic Torch Support showing the option of Disable. Click on that and you're done......

edit, crosslinking
May also be interested in a related post apparently explaing how to uninstall this see


Modified by John99