X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Get rid of opt.dealply.com

Posted

Hi. I can't get rid of opt.dealply.com. I'm pretty sure it's tracking my behavior, and it slows my system down. I can't uninstall it from Windows XP Professional, the dealply uninstall program doesn't work, and the Firefox do-not-track feature does no good. Can anyone help?

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.6 r602
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • 5.1.20125.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • Office Plugin for Netscape Navigator
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 19.0.2
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/

Extensions

  • Browse For Change 0.2 (browseforchange@browseforchange.com)
  • Browser Companion Helper 1.0.5 (bbrs_002@blabbers.com)
  • I Want This 0.91.135 (crossriderapp2258@crossrider.com)
  • SeoQuake 2.8.8 ({317B5128-0B0B-49b2-B2DB-1E7560E16C74})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • 4shared.com Community Toolbar 3.18.0.7 ({09ec805c-cb2e-4d53-b0d3-a75a428b81c7}) (Inactive)
  • Conduit Engine 3.3.2.1 (engine@conduit.com) (Inactive)
  • Elf 1.12 Community Toolbar 3.18.0.7 ({38542454-dfb6-44f5-b052-d4e071a3d073}) (Inactive)
  • Facemoods 1.4.1 (ffxtlbr@Facemoods.com) (Inactive)
  • Java Console 6.0.33 ({CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}) (Inactive)
  • Maps Bar Community Toolbar 3.18.0.7 ({fe337d7b-1447-4780-9a52-48bdac438235}) (Inactive)
  • Microsoft .NET Framework Assistant 1.2.1 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • RealPlayer Browser Record Plugin 15.0.5 ({C3949AC2-4B17-43ee-B4F1-D26B9D42404D}) (Inactive)
  • Widgi Toolbar Platform 4.3 (wtxpcom@mybrowserbar.com) (Inactive)
  • XULRunner 1.9.1 ({577FEFA1-7172-472D-A44C-CA47518D1C1F}) (Inactive)
  • YouTube Downloader Toolbar 4.3 (youtubedownloader@mybrowserbar.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce 8400M GS
  • adapterDescription2:
  • adapterDeviceID: 0x0427
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'257.21']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 6-9-2008
  • driverDate2:
  • driverVersion: 6.14.11.7597
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'257.21']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'257.21']
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.history_expire_days.mirror: 20
  • browser.places.smartBookmarksVersion: 4
  • browser.privatebrowsing.dont_prompt_on_enter: True
  • browser.search.param.yahoo-fr: chr-greentree_ff&type=302398
  • browser.startup.homepage: www.webfetchgo.co.uk
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • browser.tabs.warnOnClose: False
  • extensions.lastAppVersion: 19.0.2
  • general.useragent.extra.microsoftdotnet: ( )
  • general.useragent.extra.searchtoolbar: SearchToolbar/1.2
  • gfx.blacklist.suggested-driver-version: 257.21
  • keyword.URL: http://search.yahoo.com/search?ei=utf-8&fr=greentree_ff1&type=302398&p=
  • network.cookie.cookieBehavior: 0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1364263311
  • places.history.expiration.transient_current_max_pages: 80478
  • places.history.expiration.transient_optimal_database_size: 128763822
  • places.last_vacuum: 1312820772
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.clearOnShutdown.cookies: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_submit_insecure: False
  • security.warn_submit_insecure.show_once: False
  • security.warn_viewing_mixed: False
  • security.warn_viewing_mixed.show_once: False

Misc

  • User JS: Yes
  • Accessibility: No
Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3015 answers

What is it doing?

Question owner

When I move between Firefox windows, a small dialog appears in the lower left part of the screen that says, "opt.dealply.com." It slows the system, so it's doing something. But it doesn't offer any benefit or service, so it's doing what it does for someone other than me. I never signed up for it, and the so-called uninstall procedure doesn't work. So I presume it's spyware or malware. I need it uninstalled.

Giedrius_M 18 solutions 157 answers

Dealply is considered adware ( here, here ). It is detected by Spybot S&D, Spyhunter, MSE, etc.

However, you should be able to simply uninstall it from control panel. Then you might have to reset some browser settings too (as it might hijack start page or similar).

medicinman 0 solutions 1 answers

Helpful Reply

I hope that you will pardon me since I am still learning the protocols here. I, too, had trouble with Dealply - in fact it nearly drove me nuts but I think I finally got rid of it. I hope that this might help you, too. The following is true for my system only and my trouble with Dealply which may or may not apply to you.

Dealply is hiding in plain sight in another extension, "Autolyrics" which is not listed as a Firefox add-on and seems to be associated with Winamp or iTunes. It can be reached at --

       Firefox Tools > Add-ons > Extensions > Autolyrics

When I disabled Autolyrics, Dealply also stopped (unfortunately I did not re-enable it to be sure). If you have Autolyrics or any other extension that doesn't seem right, disable it and see if affects Dealply. It was disabled and not uninstalled.

The AutoLyrics extension does not allow it's removal but examination of the add-on shows it contains an uninstaller and in fact shows up on Control Panel Programs and Features ready to be uninstalled, though I used a separate uninstaller. Dealply might also be spelled 'dealplie' and there may be an updater involved.

And, I fear that the thing just might be lurking in the background ready to pounce...

Hope this helps and good luck, medicinman