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Yahoo tool bar installed and i can't get rid of it my extensions section in add-ons manager is empty so i can't uninstall it...

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Yahoo tool bar installed and i can't get rid of it my extensions section in add-ons manager is empty so i can't uninstall it... I tried uninstalling and reinstalling fire fox spent about an hour trying to get rid of this stupid tool bar Arg!

Yahoo tool bar installed and i can't get rid of it my extensions section in add-ons manager is empty so i can't uninstall it... I tried uninstalling and reinstalling fire fox spent about an hour trying to get rid of this stupid tool bar Arg!

Additional System Details

Installed Plug-ins

  • Pando Web Plugin
  • Shockwave Flash 11.2 r202
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • Version 2.8.7.6830
  • Google Talk Plugin Video Accelerator version:0.1.44.15
  • Google Update
  • VLC media player Web Plugin 2.0.0
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.0.60831.0
  • NPWLPG
  • 6.0.12.1662
  • RealPlayer(tm) LiveConnect-Enabled Plug-In

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

user633449 1539 solutions 10745 answers

Helpful Reply

Sometimes, removing the Yahoo Toolbar requires going into Start, then control Panel, then into Programs and Features. From there you can see if the yahoo toolbar is listed.

If that does not work, try deleting the files listed in Corrupt extension files. Then restart your PC, and try to uninstall or disable the toolbar again.

Sometimes, removing the Yahoo Toolbar requires going into Start, then control Panel, then into Programs and Features. From there you can see if the yahoo toolbar is listed. If that does not work, try deleting the files listed in [[Unable to install add-ons#w_corrupt-extension-files|Corrupt extension files]]. Then restart your PC, and try to uninstall or disable the toolbar again.

Question owner

Tried that only uninstalled the toorbar for IE... there seems to be something wrong with my extensions as nothing comes up in that section.

Tried that only uninstalled the toorbar for IE... there seems to be something wrong with my extensions as nothing comes up in that section.

Question owner

Also tried deleting corrupt extensions but only could find extensions.ini I couldn't find extensions.cache extensions.rdf

Also tried deleting corrupt extensions but only could find extensions.ini I couldn't find extensions.cache extensions.rdf
user633449 1539 solutions 10745 answers

Ok, try closing Firefox, and when you reopen it, hold down the Shift Key. when Firefox safe mode starts up, Select the "Disable All Add-ons". Then restart firefox. can you go into your extension manager now?

Ok, try closing Firefox, and when you reopen it, hold down the Shift Key. when Firefox safe mode starts up, Select the "Disable All Add-ons". Then restart firefox. can you go into your extension manager now?

Question owner

I can go in to extensions but its still empty only thing that different is it says "all add ons have been disable in safe mode"

I can go in to extensions but its still empty only thing that different is it says "all add ons have been disable in safe mode"

Question owner

Also the get add ons section is stuck on "loading" and nothing happens...

Also the get add ons section is stuck on "loading" and nothing happens...
user633449 1539 solutions 10745 answers

Alright, it seems like your profile is corrupted. Try reading Profile Manager - Create, remove, or switch Firefox profiles, and create a fresh profile. Then, read Recovering important data from an old profile, and transfer the info that you need to your new profile. Only move over what you need, as the more you more over, the higher chance you will move the corruption as well.

Alright, it seems like your profile is corrupted. Try reading [[Managing profiles]], and create a fresh profile. Then, read [[Recovering important data from an old profile]], and transfer the info that you need to your new profile. Only move over what you need, as the more you more over, the higher chance you will move the corruption as well.
missjb4 0 solutions 6 answers

This just happened to me too! Also, what does the tool bar have to do with my add on extensions vanishing?! First of all, I stopped using tool bars because it screwed up the memory of my computer and caused it to crash, that's why I don't like tool bars! Maybe it's time to quit Firefox and consider using another browser such as Chrome, Safari, Opera, etc!

This just happened to me too! Also, what does the tool bar have to do with my add on extensions vanishing?! First of all, I stopped using tool bars because it screwed up the memory of my computer and caused it to crash, that's why I don't like tool bars! Maybe it's time to quit Firefox and consider using another browser such as Chrome, Safari, Opera, etc!

Modified by missjb4

Juliet van Ree 0 solutions 1 answers

Helpful Reply

This happened to me on two different computers when I installed the new version of Yahoo messenger (and the unfortunately not optional Yahoo toolbar.)

The add on manager displays all tabs, except the extensions tab. It's almost as if they don't want you to remove it :( Anyway, on two different computers, with a different setup etc. and this happening twice doesn't look like the odd incident to me, so I bet there are more people experiencing this.

After a long attempt to try and get the extensions screen to come up as not blank (started in safe mode with extensions disabled/tried the about:addons to see them etc) I finally deleted the extensions.sqlite

This is probably not an ideal situation because after that Firefox re-asks for permission for each and every one of your add ons and also reboots every time you give that permission, but it's the only solution I could find!

This happened to me on two different computers when I installed the new version of Yahoo messenger (and the unfortunately not optional Yahoo toolbar.) The add on manager displays all tabs, except the extensions tab. It's almost as if they don't want you to remove it :( Anyway, on two different computers, with a different setup etc. and this happening twice doesn't look like the odd incident to me, so I bet there are more people experiencing this. After a long attempt to try and get the extensions screen to come up as not blank (started in safe mode with extensions disabled/tried the about:addons to see them etc) I finally deleted the extensions.sqlite This is probably not an ideal situation because after that Firefox re-asks for permission for each and every one of your add ons and also reboots every time you give that permission, but it's the only solution I could find!
cor-el
  • Top 10 Contributor
  • Moderator
17680 solutions 159921 answers

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

It is possible that there is a problem with the file(s) that store the extensions registry. Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry. *https://support.mozilla.org/kb/Profiles New files will be created when required. See "Corrupt extension files": *http://kb.mozillazine.org/Unable_to_install_themes_or_extensions *https://support.mozilla.org/kb/Unable+to+install+add-ons If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
missjb4 0 solutions 6 answers

I am always clearing my browser history, defragment my disc, check disc for errors, update my computer, etc..!

I am always clearing my browser history, defragment my disc, check disc for errors, update my computer, etc..!
bobsscgirl 0 solutions 28 answers

Same problem here can't rid of Yahoo (shows in Menu) and addons do not show in manager. anything new on this?

Same problem here can't rid of Yahoo (shows in Menu) and addons do not show in manager. anything new on this?
bobsscgirl 0 solutions 28 answers

Same here can't get rid of yahoo and addons do not show in addon manager.

Same here can't get rid of yahoo and addons do not show in addon manager.