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My Firefox screen at the top does not look like what you show at your help site, so I can't customize or learn how to do things

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I am running Windows 7 Professional and am not adept at using the Windows platform. Firefox on my computer does not look the way it is shown at specific "Help" topic pages, so I can't get the help needed. Three examples: 1. How to click on a link so it opens in a new tab; 2. How to customize the options; 3. How to get rid of the "Ask" web site window.

I am running Windows 7 Professional and am not adept at using the Windows platform. Firefox on my computer does not look the way it is shown at specific "Help" topic pages, so I can't get the help needed. Three examples: 1. How to click on a link so it opens in a new tab; 2. How to customize the options; 3. How to get rid of the "Ask" web site window.

Chosen solution

You still have an unwanted search box?

If it's Firefox's built-in search box (also called the Search Bar), you can click the icon to change the search engine.

If it's a different box, could you describe it in more detail or post a screen shot? This article might help with that: How do I create a screenshot of my problem?

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All Replies (4)

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On Windows, you can switch between a classic menu bar and a compact menu opened with an orange button with the word Firefox.

You can switch between these using one of these methods:

  • right-click a blank area of the tab bar and turn Menu Bar on or off
  • View menu > Toolbars > Menu Bar
  • orange Firefox button > Options triangle > Menu Bar

Does that help?

To get to the tab preferences, you can do this:

orange Firefox button (or Tools menu) > Options > Tabs

To remove the Ask toolbar, you can go here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

You might still have to do a little cleanup after removing an extension, if it changed your home page, new tab page, search provider, etc. Please describe any remaining problems in more detail.

Hope this helps.

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You can middle-click a link to open a link in a new tab.

Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

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That portion of the response about removing the Ask.com search box did not work. The rest worked. Than k you.

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Chosen Solution

You still have an unwanted search box?

If it's Firefox's built-in search box (also called the Search Bar), you can click the icon to change the search engine.

If it's a different box, could you describe it in more detail or post a screen shot? This article might help with that: How do I create a screenshot of my problem?