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Problem with new (Firefox 19) PDF viewer

Posted

When I go to a website and click on a link to a PDF, and it opens in the new Firefox PDF viewer, some random letters are missing from the text. If I download the file and look at it in either Reader or Acrobat, it looks fine. I'm a little concerned because this file is part of my online portfolio. Is this a known issue? If so, is it likely to be fixed soon? Is there anything about the way a PDF is created that could cause (or prevent) this?

I'm not worried about the fact that I see this on my machine, I'm worried about whether other people will see it on theirs -- so I'm mostly curious about how widespread this is and if there's anything I can do at my end to prevent it. Thanks for any suggestions!

When I go to a website and click on a link to a PDF, and it opens in the new Firefox PDF viewer, some random letters are missing from the text. If I download the file and look at it in either Reader or Acrobat, it looks fine. I'm a little concerned because this file is part of my online portfolio. Is this a known issue? If so, is it likely to be fixed soon? Is there anything about the way a PDF is created that could cause (or prevent) this? I'm not worried about the fact that I see this on my machine, I'm worried about whether other people will see it on theirs -- so I'm mostly curious about how widespread this is and if there's anything I can do at my end to prevent it. Thanks for any suggestions!

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Reader Applicaiton Detector Plugin
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • RealPlayer Plugin
  • Office Live Update v1.0
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

iamjayakumars 475 solutions 5852 answers

Could you provide the PDF link and snapshot of that..

let me check that..

Could you provide the PDF link and snapshot of that.. let me check that..

Question owner

Here it is: http://www.aamorgan.com/Rural_Schools.pdf

When I view it, there are letters missing from my name (second line), the first green headline, the last headline on page 2, and the first headline on page 3 (there may be more, but those are the ones I noticed).

Thanks very much.

Here it is: http://www.aamorgan.com/Rural_Schools.pdf When I view it, there are letters missing from my name (second line), the first green headline, the last headline on page 2, and the first headline on page 3 (there may be more, but those are the ones I noticed). Thanks very much.
iamjayakumars 475 solutions 5852 answers

Sorry for that, its a bug.

Thanks for your information.

Sorry for that, its a bug. *https://bugzilla.mozilla.org/show_bug.cgi?id=843532 Thanks for your information.

Modified by iamjayakumars

cor-el
  • Top 10 Contributor
  • Moderator
12897 solutions 118323 answers

I see those missing characters if I select the text with the mouse and then click elsewhere e.g. the location bar to remove the focus away from the page.

I see those missing characters if I select the text with the mouse and then click elsewhere e.g. the location bar to remove the focus away from the page.