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I installed Firefox 2 days ago (Windows Vista)& my fax machine / HP 6700 will not accept faxes now, how do I correct this problem?

  • 8 replies
  • 1 has this problem
  • 96 views
  • Last reply by gerustico

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my fax machine will not receive a fax. Is there some sort of firewall or something preventing this? or a control panel somewhere where I choose this option? I re set the fax machine and that did not help. None of your tutorials helped either. I could not find anything related. I am a small business and need my fax machine.

my fax machine will not receive a fax. Is there some sort of firewall or something preventing this? or a control panel somewhere where I choose this option? I re set the fax machine and that did not help. None of your tutorials helped either. I could not find anything related. I am a small business and need my fax machine.

Chosen solution

Contact HP to set up your Fax, as edmister said.

Browsers (Internet Explorer, Firefox, Chrome) have no interaction with your fax machine, faxes are analog technology run over telephone lines, browsers are digital technology, that while it can be run over a phone line (like in DSL) Has no impact on your fax.

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All Replies (8)

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Firefox has nothing to do with your fax machine, they are totally different technologies on totally different machines. Contact a local fax repair shop to fix your fax machine, but this has nothing to do with firefox.

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HP 6700 is an All-in-One machine - Printer-Scanner-Fax

How do you connect to the internet? broadband or dial up?

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UNTRUE fax worked fine with google chrome. brand new fax machine. must have something to do with the broadband internet connection ,

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the connection is wireless.......

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How do you expect to receive a fax (or send one) if the "fax" part of that All-in-one isn't plugged into a telephone jack? You can't use the "fax" part of that machine with a broadband or wireless connection, it has to be connected to a telephone line.

Read your manual or see HP support for further help.

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Chosen Solution

Contact HP to set up your Fax, as edmister said.

Browsers (Internet Explorer, Firefox, Chrome) have no interaction with your fax machine, faxes are analog technology run over telephone lines, browsers are digital technology, that while it can be run over a phone line (like in DSL) Has no impact on your fax.

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thank you for your time