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When i enter some websites like hitportal.mk mozila freezes for 20 seconds and than i can continue to this site.

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I have Java 32 bit update 15 (up-to-date) Adobe Flash player (up-to-date) and Mozila 19 . I have Windows 7 64 bit system.It also freezes on that website when i use Google Chrome but it didnt freezes when i use IE9. So i think it is freezing beacuse i have 32 bit Mozila on 64 bit system or ? It is bug in Mozila ? It also freezes on simular website so i cheked from my pc it is not from that website :)

I have Java 32 bit update 15 (up-to-date) Adobe Flash player (up-to-date) and Mozila 19 . I have Windows 7 64 bit system.It also freezes on that website when i use Google Chrome but it didnt freezes when i use IE9. So i think it is freezing beacuse i have 32 bit Mozila on 64 bit system or ? It is bug in Mozila ? It also freezes on simular website so i cheked from my pc it is not from that website :)

Modified by dameDamjance

All Replies (6)

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Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

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I did this steps i start it in safe mode but same problem again..!

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You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
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Not helpful! :)

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Can someone from Mozila support to answer me please ! Thankss

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I mean Mozila team !