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After moving my files from another computer, my bookmarks and other info are not available,why?

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  • Last reply by cor-el

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I followed the instructions on the website to manually move my profile info from an old computer to a new one. After doing this I only had the original info and nothing from the old computer. I had the same problem with Thunderbird

I followed the instructions on the website to manually move my profile info from an old computer to a new one. After doing this I only had the original info and nothing from the old computer. I had the same problem with Thunderbird

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Make sure to also transfer the profiles.ini file if you move the full profile folder with the random name.

It is best to only copy some selected files like the sqlite database files and key3.db and install extensions anew and redo other customizations and settings in Options.