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Why can't I log in to YouTube when using Firefox?

Posted

Information is stored on other websites just fine, and I have been able to log on to my YouTube account through Internet Explorer 8. However, when I click the 'Sign In' button on YouTube, I keep getting an error message that reads,

"The page isn't redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

I have tried changing the security settings, and I made sure that cookies were allowed. I've tried clearing the cache, and even resetting Firefox entirely. None of this has worked.

If anyone could help me with this I would be so grateful. Firefox runs so much faster on this laptop than Internet Explorer, for some reason, and I hate having to open a separate window with it to watch YouTube videos.

Chosen solution

try in firefox safemode and give a try


Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 4.1.10329.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • AmazonMP3DownloaderPlugin 1.0.15
  • iTunes Detector Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.3.633
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • DivX Web Player version 1.5.0.52
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

iamjayakumars
  • Top 10 Contributor
416 solutions 4930 answers

Chosen Solution

try in firefox safemode and give a try


Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

GrouchyDude 0 solutions 1 answers

I have this problem too. I reset firefox, I disabled add-ons, I logged on in safe mode. Still nothing. I am stumped. I can log on via chrome or internet explorer, but I hate using those browsers and would also hate switching back and forth just to watch age-restricted content on youtube.