fIREFOX WILL NOT ALLOW ME TO OPEN AN EMAIL IN MY GMAIL INBOX WHICH I HAVE EXCHANING EMAILS WITH. sAYS COULD BE POP UPS. PLEASE HELP ME REMOVE THE RESTRICTION
firefox is preventing me from opening an email from someone I have been exchanging emails with. says might be due to pop up restriction. Please remove pop up restriction so I can open up email. thanks
Additional System Details
- Next Generation Java Plug-in 10.11.2 for Mozilla browsers
- Shockwave Flash 11.5 r502
- Adobe PDF Plug-In For Firefox and Netscape 10.1.5
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- iTunes Detector Plug-in
- Picasa plugin
- Office Live Update v1.5
- Adobe Shockwave for Director Netscape plug-in, version 11.0
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- DRM Netscape Network Object
- Npdsplay dll
- DRM Store Netscape Plugin
- Office Plugin for Netscape Navigator
- User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
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