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fIREFOX WILL NOT ALLOW ME TO OPEN AN EMAIL IN MY GMAIL INBOX WHICH I HAVE EXCHANING EMAILS WITH. sAYS COULD BE POP UPS. PLEASE HELP ME REMOVE THE RESTRICTION

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  • Last reply by cor-el

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firefox is preventing me from opening an email from someone I have been exchanging emails with. says might be due to pop up restriction. Please remove pop up restriction so I can open up email. thanks

firefox is preventing me from opening an email from someone I have been exchanging emails with. says might be due to pop up restriction. Please remove pop up restriction so I can open up email. thanks

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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You can inspect and manage the permissions for all domains on the about:permissions page.