Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

autocomplete no longer works

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

willsc1980
willsc1980
more options

autocomplete no longer works for me.

It used to be my e-mail and facebook accounts would recognize names. For example, if I wanted to send an e-mail to Joesmith@google.com, i would hit the "j" key and all the names or addresses that start with "J" would pop up. That no longer happens.

same with facebook. If i wanted to tag someone, I would start typing their name, and it would show a list of people as well.

That no longer happens. As recently as Friday the 25th it worked fine.

I did download two add-ons this morning, invisible hand http://www.getinvisiblehand.com/ and coupons at checkout http://couponfollow.com/checkout could this have been the issue?

autocomplete no longer works for me. It used to be my e-mail and facebook accounts would recognize names. For example, if I wanted to send an e-mail to Joesmith@google.com, i would hit the "j" key and all the names or addresses that start with "J" would pop up. That no longer happens. same with facebook. If i wanted to tag someone, I would start typing their name, and it would show a list of people as well. That no longer happens. As recently as Friday the 25th it worked fine. I did download two add-ons this morning, invisible hand http://www.getinvisiblehand.com/ and coupons at checkout http://couponfollow.com/checkout could this have been the issue?

All Replies (2)

user633449
user633449
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"

See also:

  • Tools > Options > Privacy > History: "Remember search and form history"