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firefox says adobe won't work, update installed, still not working

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  • Last reply by philipp

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Firefox says my Adobe needs to be updated-I update the program and am still getting the same error message and adobe isn't working either.

Firefox says my Adobe needs to be updated-I update the program and am still getting the same error message and adobe isn't working either.

Chosen solution

hello dzucker, according to your system details, you still have adobe reader 9.4.5 present which is vulnerable. please update at least to version 9.5.3 or the current acrobat reader XI which are available at https://get.adobe.com/reader/ (the site currently seems down/has some issues, so if it doesn't work immediately check back a little bit later).

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Chosen Solution

hello dzucker, according to your system details, you still have adobe reader 9.4.5 present which is vulnerable. please update at least to version 9.5.3 or the current acrobat reader XI which are available at https://get.adobe.com/reader/ (the site currently seems down/has some issues, so if it doesn't work immediately check back a little bit later).