The new Firefox has removed my Yahoo mail and other settings. Why? How do I get them back? It gives me a screen that says go "here" but nothing happens.
Before the latest update, I used Firefox almost exclusively. Now that the new version has removed, or hidden, my entire Yahoo settings and pages, I can't use Firefox at all.
Chosen solution
hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Read this answer in context 👍 0All Replies (6)
Chosen Solution
hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
How do I restart Firefox in safe mode?
How do I restart Firefox in safe mode?
Yesterday, I spoke too soon. Ffox worked fine and I had my mail and everything. Today, it is gone again. I have no clue why if worked yesterday, except that when I opened Ffox this morning it automatically installed updates. I think the updates have screwed it up. Can I go back to an earlier version and undue 18 and all of it's updates?
hello, how to restart firefox into safemode is described in the link i've provided in my prior answer.
other users also had problems with yahoo mail when they were using the ghostery addon - do you have it installed too by any chance? if so, add an exception for yahoo mail: click on the ghostery icon while you're in yahoo's webmail, choose "edit blocking options" & then don't block on this domain...
What is ghostery and how do I know if I have it? I don't see an icon on my desk top. Would it be somewhere else?
you can see if is installed in firefox > addons > extensions.
if it turns out that ghostery is not the problem, you can also try to reset firefox as it is described here: Refresh Firefox - reset add-ons and settings