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I have a problem when try to select any of option from menu bar

  • 4 replies
  • 8 have this problem
  • 6 views
  • Last reply by philipp

srga90
srga90
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I have problem with mozilla since last update. When try to use any of options from menu bar, this appears:

http://www.dodaj.rs/f/1p/Sl/1jR36iaa/mozilla-firefox-bug.png

Also, i uploaded video to show how my problem appear.

http://www.youtube.com/watch?v=shZGaZ0-_po

I have problem with mozilla since last update. When try to use any of options from menu bar, this appears: http://www.dodaj.rs/f/1p/Sl/1jR36iaa/mozilla-firefox-bug.png Also, i uploaded video to show how my problem appear. http://www.youtube.com/watch?v=shZGaZ0-_po

Chosen solution

hello srga90, can you go to firefox > help > troubleshooting information & copy the content of the graphics section & paste it here? thnx...

does it make a difference if you try updating your graphics driver or disabling hardware acceleration in firefox > options > advanced > general?

Read this answer in context 👍 3

All Replies (4)

philipp
philipp
  • Moderator
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Chosen Solution

hello srga90, can you go to firefox > help > troubleshooting information & copy the content of the graphics section & paste it here? thnx...

does it make a difference if you try updating your graphics driver or disabling hardware acceleration in firefox > options > advanced > general?

srga90
srga90 Question owner
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Disabling hardware acceleretion do the job :D

Will disabling hardware acceleration have any effect on the future work of Mozilla Firefox?

Thanks.

srga90
srga90 Question owner
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Here is graphics section, i forgot it earlier.

philipp
philipp
  • Moderator
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thanks for reporting back with your details - turning off HWA might have slight negative effects on the performance/rendering speed of the browser but it shouldn't impact any functionality.

i've seen a handful similar threads by users mentioning this issue since they've upgraded to firefox 18. so when it is a widespread problem, mozilla might further investigate this & offer a fix in a later version...