Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't get on gmail, get message about privacy settings, what are correct settings?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

jterry8076
jterry8076
more options

The message says that not allowing cookies may be the problem but I have tried about every setting I can think of without results. Please tell me the correct privacy settings to get gmail.

The message says that not allowing cookies may be the problem but I have tried about every setting I can think of without results. Please tell me the correct privacy settings to get gmail.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)
Read this answer in context 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

hello jterry8076, please go through the steps listed at Websites say cookies are blocked - Unblock them - the article contains the most common solutions to the problem you've described...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)