Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashed and after numerous downloads it sort of limps along but it's nothing like it was.

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

Telesh12
Telesh12
more options

I was downloading a file using Download Helper and Firefox suddenly crashed. When I tried to get it to run again I got a message saying it could not connect. Restarting the computer and running a virus scan did nothing. I am using Mac OS 10.5.8 and never had a problem with any version of Firefox until now. I have the distinct feeling that the browser had a built in extinction date or something and I just happened to be on when it hit. I would like to keep using Firefox, but I'm not sure that will happen unless someone has some ideas about what went wrong and how to restore things.

I was downloading a file using Download Helper and Firefox suddenly crashed. When I tried to get it to run again I got a message saying it could not connect. Restarting the computer and running a virus scan did nothing. I am using Mac OS 10.5.8 and never had a problem with any version of Firefox until now. I have the distinct feeling that the browser had a built in extinction date or something and I just happened to be on when it hit. I would like to keep using Firefox, but I'm not sure that will happen unless someone has some ideas about what went wrong and how to restore things.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you get a message that Firefox can't access the profile folder then try to trash the current profiles.ini file to force Firefox to create a new default profile.

Firefox 16 versions work on an Intel Mac with the OS X 10.5 operating system, but that is the last Firefox version that will work with this OS.
Firefox 17 require OS X 10.6 or later, so if you want to continue using Firefox beyond Firefox 16 then you need to update your OS.
You can see the Firefox 17 system requirements here:

Firefox 16.0.2 release: