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I downloaded Firefox 7 and when I click on the browser icon nothing happens, the browser does not load on desktop.I had no problems with Firefox 4 I had been using for several years and liked very much

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  • Last reply by cor-el

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I downloaded Firefox 7 and when I click on the browser icon nothing happens, the browser does not load on desktop.I had no problems with Firefox 4 I had been using for several years and liked very much

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Most people have no problems with installing firefox as an upgrade, but there are quite a few things that can cause problems. Please have a look at the articles

Post back after you read them and say what you tried. Have you ensured you used an admin account, possibly needing to check the UAC setting, and that security software is not blocking the changes. You should certainly try starting in firefox's Diagnose Firefox issues using Troubleshoot Mode either from a menu/icon option or by holding the shift key as you attempt to run firefox.

Is the browser icon you see on the desktop, and a firefox icon ?

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A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: