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Firefox is not opening while clicking on it.

Posted

When I am trying to open mozila firefox without any error it is not displaying anything but it is running on my task manager. I am using the version of 15.0.

When I am trying to open mozila firefox without any error it is not displaying anything but it is running on my task manager. I am using the version of 15.0.

Chosen solution

Try a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.


Read this answer in context 1

Additional System Details

This happened

Every time Firefox opened

This started when...

Nothing happening

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.94 Safari/537.4

More Information

No any error

finitarry
  • Top 25 Contributor
212 solutions 3089 answers

You need to exit the process in the task manager first. If this is happening all the time, you may have a malware problem. See this page:

You need to exit the process in the task manager first. If this is happening all the time, you may have a malware problem. See this page: * http://kb.mozillazine.org/Firefox.exe_always_open

Question owner

Hi finitarry, Thanks for your reply. I have closed all the processes and services after that I am trying to opening it. And also I have scan my system with anti malware software but there is nothing to affecting it.

Hi finitarry, Thanks for your reply. I have closed all the processes and services after that I am trying to opening it. And also I have scan my system with anti malware software but there is nothing to affecting it.
cor-el
  • Top 10 Contributor
  • Moderator
12132 solutions 112698 answers

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process. See: *https://support.mozilla.org/kb/Server+not+found *https://support.mozilla.org/kb/Firewalls

Question owner

Thanks cor-el, As per your advise I did the same, I have removed every thing. Actually a Install my firefox again after uninstalling it. But still I am getting the same problem the newly installed mozila is not opening only.

Thanks cor-el, As per your advise I did the same, I have removed every thing. Actually a Install my firefox again after uninstalling it. But still I am getting the same problem the newly installed mozila is not opening only.
cor-el
  • Top 10 Contributor
  • Moderator
12132 solutions 112698 answers

Chosen Solution

Try a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.


Try a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox. *C:\Program Files\Mozilla Firefox\ *http://kb.mozillazine.org/Installation_directory Download a fresh Firefox copy and save the file to the desktop. *Firefox 16.0.x: http://www.mozilla.org/en-US/firefox/all.html Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software. *Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions. Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer. *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. *http://kb.mozillazine.org/Uninstalling_Firefox Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox. If you keep having problems then also create a new profile. ---- *http://kb.mozillazine.org/Profile_folder_-_Firefox *http://kb.mozillazine.org/Profile_backup *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Question owner

Thanks cor-el, I deleted all the programs related to mozila from every where into the system. Its opening now but I don't know when I shut down my PC It'll work or what. Any ways thanks for helping with this issue.

Thanks cor-el, I deleted all the programs related to mozila from every where into the system. Its opening now but I don't know when I shut down my PC It'll work or what. Any ways thanks for helping with this issue.
finitarry
  • Top 25 Contributor
212 solutions 3089 answers

I hope you shut down Firefox before you shut down your PC. You should close running applications before closing the operating system.

I hope you shut down Firefox before you shut down your PC. You should close running applications before closing the operating system.

Question owner

yes finitarry.. I shut down firefox before I shut down my PC, Its working now as per my above post I perform the same then the problem has been solved now. Thanks to every one to guide me, Thank you very much...

yes finitarry.. I shut down firefox before I shut down my PC, Its working now as per my above post I perform the same then the problem has been solved now. Thanks to every one to guide me, Thank you very much...