Sometimes when I start Firefox, I get a window that gives me two choices, start in safe mode or reset firefox. Other times it starts up normally. Why?

11 years ago

10/30/12, 8:00 AM

This has been happening since the upgrade to v.16. I am using Mac OSX 10.6.8. It is sporadic.

Answer 1 · 2012-10-30 08:00:41

10/30/12, 11:03 AM

It sounds like you are accidentally starting Firefox in Safe Mode, are you holding down the Shift key? Firefox is stuck in Troubleshoot Mode

Answer 2 · 2012-10-30 08:00:41

10/30/12, 11:18 AM

On a Mac Firefox starts in Safe mode if the Option key is pressed when Firefox is started.

This can also happen if Firefox has crashed a few times or didn't close properly.

You can check for hanging Firefox processes in the system monitor or the Mac equivalent of it.

Answer 3 · 2012-10-30 08:00:41

10/30/12, 11:36 AM

No, I'm not.

Answer 4 · 2012-10-30 08:00:41

10/30/12, 11:37 AM

No, I'm not.