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Web sites keep directing that my verison of Firefox is not up to date, but I'm using 16.0.1, what is the deal?

  • 2 replies
  • 1 has this problem
  • 18 views
  • Last reply by cor-el

Caitlin5060
Caitlin5060
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I've also tried uninstalling and reinstalling and that has not helped.

I've also tried uninstalling and reinstalling and that has not helped.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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There is a support article directly on point: How to reset the default user agent on Firefox. Does that work?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You have a corrupted user agent (Fast Brows Search: FBSMTWB) that identifies you as Firefox/3.5.5

  • Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 GTB6 FBSMTWB

You need to reset the general.useragent.override pref on the about:config page.

  1. Open the about:config page via the location bar and do a search for general.useragent via the Search bar at the top of the about:config page.
  2. Reset all general.useragent prefs that appear bold (user set) via the right-click context menu to their default value.

See: