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Sync says it is sending me a password reset but I never receive it


I have never had Sync work on a consistent basis for me. I am trying yet again to start from scratch to make it work right.

I asked for Sync online to email a password reset, and it says that it sent the password reset, but I never recieve the email. I know I am not inputting my email address incorrectly.

I also tried a different email address and Sync correctly rejects the email address as not having a Sync account.

Additional System Details


  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Genesistt 0 solutions 1 answers

I bought a new computer and have been trying to sync my Firefox for the last week. No joy. I keep asking for the email reset, but no joy. And the frustrating thing is I'm sure I'm using the right password. Why can't they just make it that you input your key and boom! you're synced? Why do you have to have an account and password too? So annoying!!!