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cant uninstall FF

Posted

I am trying to uninstall FF and went to the folder and click on uninstall and it wont. I even try the add/remove and it wont please help thanks

Chosen solution

So search engines in firefox? We can help you with that :)

First, do the following: Go to www.getfirefox.com, download and install the latest version of Firefox (15.0.1). (You don't need to uninstall first)

Then, start Firefox up, are your search engines working? If not, give me more details on what you see.

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More Information

Kadir Topal
  • Administrator
  • Moderator
22 solutions 175 answers

Can you tell us what happens instead? Do you see any error messages? What folder did you go to to click on "uninstall"? With more information we can try to help you get rid of the Firefox installation.

Question owner

helper one and I click and it does nothing and when I go to add/remove it does the sae thing. I go to program file/mozilla firefox/helper

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6641 answers

Also, is there a specific reason you are trying to uninstall Firefox? Are you having a problem with it you want to try to fix? If so, we can help you try to fix it so that you can keep using Firefox.

Question owner

I lost my search engines some how I dont know how to get them back

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6641 answers

Chosen Solution

So search engines in firefox? We can help you with that :)

First, do the following: Go to www.getfirefox.com, download and install the latest version of Firefox (15.0.1). (You don't need to uninstall first)

Then, start Firefox up, are your search engines working? If not, give me more details on what you see.

Question owner

Last night I install google it had a blue square with a g in it and want the other google. and yes I got search engine back thanks