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cant uninstall FF

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  • 6 have this problem
  • 1 view
  • Last reply by kiraginger

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I am trying to uninstall FF and went to the folder and click on uninstall and it wont. I even try the add/remove and it wont please help thanks

I am trying to uninstall FF and went to the folder and click on uninstall and it wont. I even try the add/remove and it wont please help thanks

Chosen solution

So search engines in firefox? We can help you with that :)

First, do the following: Go to www.getfirefox.com, download and install the latest version of Firefox (15.0.1). (You don't need to uninstall first)

Then, start Firefox up, are your search engines working? If not, give me more details on what you see.

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All Replies (6)

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Can you tell us what happens instead? Do you see any error messages? What folder did you go to to click on "uninstall"? With more information we can try to help you get rid of the Firefox installation.

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helper one and I click and it does nothing and when I go to add/remove it does the sae thing. I go to program file/mozilla firefox/helper

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Also, is there a specific reason you are trying to uninstall Firefox? Are you having a problem with it you want to try to fix? If so, we can help you try to fix it so that you can keep using Firefox.

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I lost my search engines some how I dont know how to get them back

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Chosen Solution

So search engines in firefox? We can help you with that :)

First, do the following: Go to www.getfirefox.com, download and install the latest version of Firefox (15.0.1). (You don't need to uninstall first)

Then, start Firefox up, are your search engines working? If not, give me more details on what you see.

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Last night I install google it had a blue square with a g in it and want the other google. and yes I got search engine back thanks