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firefox keeps crashing after the recent update. how can i fix this, its doing my head in.

  • 2 replies
  • 11 have this problem
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  • Last reply by cor-el

mark36ph
mark36ph
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firefox keeps crashing after the recent update. how can i fix this, its doing my head in.

firefox keeps crashing after the recent update. how can i fix this, its doing my head in.

All Replies (2)

Ahmed Nefzaoui
Ahmed Nefzaoui
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Hello, Please make sure to get a fresh copy of Firefox from http://www.mozilla.org/en-US/firefox/all Have a nice day

cor-el
cor-el
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  • Top 10 Contributor
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See:

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

If you can't open Firefox then see:

You can also check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.