Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

adobe flash plugin won't stay downgraded. I have use "Tools" and clicked on only upgrade after asking me, but it upgrades anyway. I can't keep it downgraded

  • 1 reply
  • 2 have this problem
  • 21 views
  • Last reply by cor-el

more options

Firefox keeps allowing the upgrade back to adobe flash 11.3. I have deleted 11.3 and installed 11.2 several times, but after a day or two, the 11.3 is back. I went to"tools" and clicked on "check for updates, but let me choose to install them", but it still upgrades to the 11.3 Can you help? thank you

Firefox keeps allowing the upgrade back to adobe flash 11.3. I have deleted 11.3 and installed 11.2 several times, but after a day or two, the 11.3 is back. I went to"tools" and clicked on "check for updates, but let me choose to install them", but it still upgrades to the 11.3 Can you help? thank you

All Replies (1)

more options

Your above posted system details shows two Flash plugins, so you will have to disable or remove one of them.

  1. Shockwave Flash 11.3 r300
  2. Shockwave Flash 11.2 r202

You can set the plugin.expose_full_path pref to true on the about:config page to see the full path of plugins on the about:plugins page.

It is best not to leave that pref set to true as it exposes that full path to web servers, so reset that pref to false after you are done with the about:plugins page.

See "Manually uninstalling a plugin":