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Problems with chat / messages / page refresh in Facebook

Posted

I suddenly began having problems with Facebook, and then with Huffington Post. On HP, the dropdown menu for notifications won't load. On Facebook, things are far worse. Chat won't load, and I can't load private messages. In addition, the page won't refresh. When things get really bad, I can't even post. This all began rather suddenly as I was running Firefox version 12.x, but the problems continue in 13.x (for Windows 7, 64 bit)..

I suddenly began having problems with Facebook, and then with Huffington Post. On HP, the dropdown menu for notifications won't load. On Facebook, things are far worse. Chat won't load, and I can't load private messages. In addition, the page won't refresh. When things get really bad, I can't even post. This all began rather suddenly as I was running Firefox version 12.x, but the problems continue in 13.x (for Windows 7, 64 bit)..

Additional System Details

Sites Affected

http://

Installed Plug-ins

none now except Roboform toolbar. this happened when I merely imported bookmarks, though, and the order I install my usual plugins makes no difference.

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0

More Information

I've done complete clean installs, and the moment I do ANY customization (i.e. import bookmarks or install ANY add-on) the problem flares up. It is only ever NOT present during the first loading of FireFox (which is generally my default browser). By clean install, I mean I completely uninstalled EVERYTHING, and then went to program files and user data and deleted the residual folders there. It doesn't matter what order I install add- ons. The problem persists.

jscher2000
  • Top 10 Contributor
8880 solutions 72669 answers

Hi randyite,

Wondering how in the world you figured this out ....!

Other people did most of the work, but I'm spreading the word.

Hi randyite, ''Wondering how in the world you figured this out ....!'' Other people did most of the work, but I'm spreading the word.
BoomerFT 0 solutions 1 answers

No, this is definitely a Firefox issue. I switched back to IE9 for a "test". Facebook worked fine till IE crashed... the original reason I switched to Firefox.

No, this is definitely a Firefox issue. I switched back to IE9 for a "test". Facebook worked fine till IE crashed... the original reason I switched to Firefox.
jscher2000
  • Top 10 Contributor
8880 solutions 72669 answers

Hi BoomerFT, did you try the cookie fix in the threads listed in this post? https://support.mozilla.org/en-US/questions/929147?page=1#answer-366021

Hi BoomerFT, did you try the cookie fix in the threads listed in this post? https://support.mozilla.org/en-US/questions/929147?page=1#answer-366021