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hotmail does not automatically 'refresh' (check for emails) after upgrade to 13

  • 3 replies
  • 43 have this problem
  • 4 views
  • Last reply by Ed

Ed
Ed
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I always have Hotmail pinned as an app-tab. In version 12 and below, when a new email arrived it would display immediately in the tab. Or if I was on another tab the app-tab would turn blue to notify me.

After the upgrade to version 13 this no longer works. I have to click the refresh button to get it to show new messages. I have tried the following:

  • Restarted computer
  • Deleted related cookies
  • Cleared cache
  • Updated plugins
  • Tested in safe mode
  • Reset firefox

None has worked. Any other suggestions? Any help would be great.

I always have Hotmail pinned as an app-tab. In version 12 and below, when a new email arrived it would display immediately in the tab. Or if I was on another tab the app-tab would turn blue to notify me. After the upgrade to version 13 this no longer works. I have to click the refresh button to get it to show new messages. I have tried the following: * Restarted computer * Deleted related cookies * Cleared cache * Updated plugins * Tested in safe mode * Reset firefox None has worked. Any other suggestions? Any help would be great.

All Replies (3)

philipp
philipp
  • Moderator
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hello, other people seem to have the same problem. the folks at microsoft/hotmail are already aware of this bug & will hopefully come up with a solution soon.

for reference, it's bug #736731

Ed
Ed Question owner
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Thanks madperson,

I obviously didn't look hard enough. Should have checked the bugs.

Hopefully hotmail will sort it out soon.

Ed
Ed Question owner
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This is now fixed on Firefox 13.0.1.

But looking at the bug it seems this is a temporary fix. We are still waiting for the hotmail team to make their changes so that it will work in v14 and up.

Thanks to those who did the temporary fix!

Modified by Ed