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Lost bookmarks and tabs after upgrade to Firefox 12

Posted

Against my better judgment I upgraded to Firefox 12. Immediately all the bookmarks were gone. Every time I started Firefox, I got a "New Tab" with nothing else. No bookmarks. No remembering of the previous tabs. I did a restore and thought I had fixed it since everything came back, however once I shut down Firefox and started it again it was back to the blank Firefox with nothing and "New Tab". I was previously on Firefox 10 and very reluctantly ever upgrade, but I had updated another computer to version 12 with no issues so I said "what the heck, worked once should work again." Wrong. Unfortunately this is my main computer. Please help.

Chosen solution

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can also try to repair the places database with this extension:

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Google Update
  • 4.1.10111.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • GEPlugin
  • iTunes Detector Plug-in
  • Version 1.1.11, copyright 1996-2011 The VideoLAN Teamhttp://www.videolan.org/
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 2,5,3,1
  • npmnqmp 989898989877
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • npdnupdater2
  • npdnu
  • Yahoo Application State Plugin version 1.0.0.7
  • npdivxplayerplugin
  • Picasa plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DivX® Content Upload Plugin
  • Adobe PDF Plug-In For Firefox and Netscape
  • np-mswmp
  • Office Plugin for Netscape Navigator
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Application Basics
Name
Firefox
Version
12.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0
Profile Directory
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.0.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Alexa Toolbar
2.15
true
toolbar@alexa.com
All-in-One Sidebar
0.7.14
true
{097d3191-e6fa-4728-9826-b533d755359d}
AOL Messaging Toolbar
5.96.10.7862
true
{c2f863cd-0429-48c7-bb54-db756a951760}
blekko search plugin
0.6
true
jid1-BVejmheDFohuFQ@jetpack
DownloadHelper
4.9.9
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Firebug
1.9.1
true
firebug@software.joehewitt.com
Ghostery
2.7.2
true
firefox@ghostery.com
GoogleSharing
0.22
true
googlesharing@extension.thoughtcrime.org
Greasemonkey
0.9.18
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
MAFIAAFire Redirector
0.9d
true
MafiaaFire@mafiaafire.com
United States English Spellchecker
5.0.1
true
en-US@dictionaries.addons.mozilla.org
Google Photos Screensaver
2.0
false
{57E72829-C158-4341-BBED-58F0AD1740FD}
Google Toolbar for Firefox
3.1.20081010W
false
{3112ca9c-de6d-4884-a869-9855de68056c}
Java Quick Starter
1.0
false
jqs@sun.com
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Move Media Player
7
false
moveplayer@movenetworks.com
StumbleUpon
4.11
false
{AE93811A-5C9A-4d34-8462-F7B864FC4696}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
542720
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
2
browser.startup.homepage
about:home
browser.startup.homepage_override.buildID
20120420145725
browser.startup.homepage_override.mstone
rv:12.0
browser.zoom.full
false
dom.ipc.plugins.enabled
false
dom.ipc.plugins.processLaunchTimeoutSecs
-1
dom.max_script_run_time
1800
extensions.lastAppVersion
12.0
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
gfx.blacklist.suggested-driver-version
6.14.10.5218
network.cookie.prefsMigrated
true
network.protocol-handler.warn-external.dnupdate
false
places.database.lastMaintenance
1335139201
places.history.expiration.transient_current_max_pages
53402
places.history.expiration.transient_optimal_database_size
85442232
print.print_printer
Auto hp LaserJet 1010 Series Driver on CRIS
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_bgcolor
false
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_bgimages
false
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_command
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_downloadfonts
true
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_edge_bottom
0
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_edge_left
0
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_edge_right
0
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_edge_top
0
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_evenpages
true
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_footercenter
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_footerleft
&PT
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_footerright
&D
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_headercenter
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_headerleft
&T
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_headerright
&U
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_in_color
true
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_margin_bottom
0.5
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_margin_left
0.5
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_margin_right
0.5
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_margin_top
0.5
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_oddpages
true
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_orientation
0
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_pagedelay
500
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_paper_data
1
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_paper_height
11.00
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_paper_size
1701603183
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_paper_size_type
0
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_paper_size_unit
0
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_paper_width
8.50
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_reversed
false
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_scaling
1.00
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_shrink_to_fit
true
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_to_file
false
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_unwriteable_margin_bottom
0
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_unwriteable_margin_left
0
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_unwriteable_margin_right
0
print.printer_Auto_hp_LaserJet_1010_Series_Driver_on_CRIS.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cookies
false
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.OCSP.disable_button.managecrl
false
security.disable_button.openCertManager
false
security.disable_button.openDeviceManager
false
security.warn_viewing_mixed
false
security.warn_viewing_mixed.show_once
false
Graphics
Adapter Description
Intel(R) G33/G31 Express Chipset Family
Vendor ID
0x8086
Device ID
0x29c2
Adapter RAM
Unknown
Adapter Drivers
igxprd32
Driver Version
6.14.10.5029
Driver Date
1-21-2009
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5218 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.5218 or newer.

cor-el
  • Top 10 Contributor
  • Moderator
10783 solutions 97065 answers

Chosen Solution

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can also try to repair the places database with this extension:

Question owner

I fixed it by following cor-el's advice below. Make sure to check View->Toolbars->Bookmarks Toolbar when you restart Firefox after doing the solution below.

Thanks cor-el.


If a places.sqlite.corrupt file exists

If your Firefox profile folder includes a "places.sqlite.corrupt" file, one reported fix is to open the Firefox profile folder and, after closing Firefox completely, delete or rename the places.sqlite file and then rename "places.sqlite.corrupt" to "places.sqlite". (If you see any other places.sqlite* files, delete those as well, so that only one places.sqlite file remains.) It is possible that certain security or "cleanup" software (e.g., CCleaner) is causing the places.sqlite file corruption. It is also possible that Firefox was not closed properly, as might happen when your computer loses power with Firefox running, which can cause a corrupt places.sqlite file. Always make sure that you close Firefox properly (e.g., no Firefox processes in the Windows Task Manager) before shutting down the computer. [9]

lostinthe4th 0 solutions 2 answers

I had this problem; don't know if it was the same cause but uninstalling the "BlackSheep" extension resolved it for me.