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The splash sign-up page on my website re-opens after hitting "Submit."

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glasspeach
glasspeach
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When visitors come to our website - http://www.smartgrowthamerica.org/ - they're greeted with a signup prompt. If they enter their address and hit "Submit," however, the box just reloads rather than disappearing.

I think it has something to do with cookies, because Firefox also doesn't recognize the "Only show this box once a week" command that works in other browsers.

Any ideas?

When visitors come to our website - http://www.smartgrowthamerica.org/ - they're greeted with a signup prompt. If they enter their address and hit "Submit," however, the box just reloads rather than disappearing. I think it has something to do with cookies, because Firefox also doesn't recognize the "Only show this box once a week" command that works in other browsers. Any ideas?

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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I don't see a signup prompt.

According to Firebug, the following files are missing, although that doesn't seem related to a signup feature:

/smartgrowthusa/wp-content/plugins/colorbox/colorbox/jquery.min.js

/css/lightbox.css

/colorbox.css

Modified by jscher2000 - Support Volunteer

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Regarding cookies, when you are on the site, could you check these and indicate what you see:

(1) Cookie Permission

right-click the page > View Page Info > Permissions tab

(2) Cookies

right-click the page > View Page Info > Security tab

If you click the Show Cookies button, are you seeing the expected cookies?