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cant watch xfinity getting error msg 560

Posted

When I try and watch xfinity videos on Comcast I get an error msg asking me to refresh my browser. I can view them using IE but not with Mozilla as my browser.

When I try and watch xfinity videos on Comcast I get an error msg asking me to refresh my browser. I can view them using IE but not with Mozilla as my browser.

Additional System Details

This happened

Every time Firefox opened

This started when...

about a week ago

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • np-mswmp
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • Default Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.0 r42
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7 ( .NET CLR 3.5.30729)

More Information

Swarnava Sengupta
  • Locale Leader
493 solutions 3273 answers

You are using an outdated version of Firefox, upgrade your browser and try

You are using an outdated version of Firefox, upgrade your browser and try * getfirefox.com