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downloading incomplete because of missing profile what is this?

  • 2 replies
  • 5 have this problem
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  • Last reply by cor-el

dsygrl
dsygrl
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Tried to download Firefox when I tried to launch it came closed saying profile missing. I do not know what profile I need.

Tried to download Firefox when I tried to launch it came closed saying profile missing. I do not know what profile I need.

Chosen solution

Not normal but your user agent shows bad things like the Ask toolbar. Remove this adware and try again.

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Oxylatium
Oxylatium
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Chosen Solution

Not normal but your user agent shows bad things like the Ask toolbar. Remove this adware and try again.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: