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Firefox crashes

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I am unable to open firefox. When I try, I get the following... We're Sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

To help us diagnose and fix the problem, you can send us a crash report.

In the "details", this is the message: AvailableVirtualMemory: 4112384000 BuildID: 20111104165243 CrashTime: 1326247486 InstallTime: 1321062272 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 317 StartupTime: 1326247486 SystemMemoryUsePercentage: 36 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 8.0

This report also contains technical information about the state of the application when it crashed.

I am unable to open firefox. When I try, I get the following... We're Sorry Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report. In the "details", this is the message: AvailableVirtualMemory: 4112384000 BuildID: 20111104165243 CrashTime: 1326247486 InstallTime: 1321062272 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 317 StartupTime: 1326247486 SystemMemoryUsePercentage: 36 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 8.0 This report also contains technical information about the state of the application when it crashed.

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