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How can I get firefox to remember my email password every time?

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  • 1 has this problem
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  • Last reply by cor-el

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When I want to check my email I put in my address; sometimes the password comes up correctly. Other times it puts in an incorrect password; when I click on sign in I get a message saying "Your password was changed ____ hours [0r days] ago. Then I have to type in the password. Why can't it consistently remember; usually, first thing in the morning it has the correct password, and occasionally throughout the day, but not always. This is hugely frustrating and annoying to me.

When I want to check my email I put in my address; sometimes the password comes up correctly. Other times it puts in an incorrect password; when I click on sign in I get a message saying "Your password was changed ____ hours [0r days] ago. Then I have to type in the password. Why can't it consistently remember; usually, first thing in the morning it has the correct password, and occasionally throughout the day, but not always. This is hugely frustrating and annoying to me.

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Websites remembering you and automatically log you on is stored in a cookie.

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Make sure that you do not run Firefox in Private Browsing mode.


If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted. Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder