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Firefix upgrade will not finish. It is proabably due to upgrading in a limited XP account. How do I fix this and upgrade?

Brian Clougherty
Brian Clougherty
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I get this Setup message: "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" anytime I try to start Firefox or if I try to upgrade, uninstall, reinstall or start Firefox in Safe Mode. Reboot does not correct this. It is probably due to upgrading from a limited XP account. I cannot now upgrade or fix this from an administrator account. How do I fix this and upgrade?

I get this Setup message: "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" anytime I try to start Firefox or if I try to upgrade, uninstall, reinstall or start Firefox in Safe Mode. Reboot does not correct this. It is probably due to upgrading from a limited XP account. I cannot now upgrade or fix this from an administrator account. How do I fix this and upgrade?

All Replies (1)

Michael Verdi
Michael Verdi
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Try running Firefox as an admin - https://support.mozilla.com/en-US/kb/Software%20Update%20Failed#w_run-as-administrator

If that doesn't work, try removing and reinstalling Firefox.