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Firefox crashes

windtalker
windtalker
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When double clicking firefox start the crash window immediately appears.

When double clicking firefox start the crash window immediately appears.

All Replies (1)

Michael Verdi
Michael Verdi
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Looks like this could be due to the Trusteer Rapport software, often used by banks or other financial institution. Stopping the program from running will make Firefox stop crashing. Here's how:

  1. Quit Firefox completely (including any Crash Reporter windows).
  2. Click on the Windows Start menu, go to All Programs, Trusteer Rapport and select Stop Rapport