What can I do about http status 500 error report?
I have Windows and want to log in to a bank website. I click the Log In button and get this message:
"Http status 500" and that "The server encountered an internal error () that prevented it from fulfilling this request." and "Path webClient.passmark.login does not start with a "/" character" and "he full stack trace of the root cause is available in the Apache Tomcat/5.5.23 logs."
I have tried the "secure Connection failed" troubleshooting without luck. What can I do?
I have Windows and want to log in to a bank website. I click the Log In button and get this message:
"Http status 500" and that "The server encountered an internal error () that prevented it from fulfilling this request." and "Path webClient.passmark.login does not start with a "/" character" and "he full stack trace of the root cause is available in the Apache Tomcat/5.5.23 logs."
I have tried the "secure Connection failed" troubleshooting without luck. What can I do?
All Replies (3)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Thank you for the help. Unfortunately, it didn't work. Is there another possibility?
Does a direct link to the login page work?
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode