On Monday September 25th from 10PM EDT - 12AM EDT (2AM UTC - 4AM UTC on September 26th), we will be performing system maintenance on the Firefox Accounts databases for two hours. During the maintenance window, there will be brief periods of a few minutes where users will not be able to login to their accounts. Please try again at a later time.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox doesn't always open when I click the icon

  • No replies
  • 4 have this problem
  • 7 views
more options

I am running Windows 7, and was running Firefox 6. I just upgraded to 8. Regardless of the version of Firefox, however, there are times when I click the Firefox icon to start it (or try to open from a program list), yet a window doesn't open.

Judging by the task manager, it's actually running - there is just no visible window. Sometimes I can get it to start by "opening" it and ending the process in the task manager a few times, but sometimes I have to completely restart my computer to get Firefox to actually open.

I am running Windows 7, and was running Firefox 6. I just upgraded to 8. Regardless of the version of Firefox, however, there are times when I click the Firefox icon to start it (or try to open from a program list), yet a window doesn't open. Judging by the task manager, it's actually running - there is just no visible window. Sometimes I can get it to start by "opening" it and ending the process in the task manager a few times, but sometimes I have to completely restart my computer to get Firefox to actually open.