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Firefox crashes

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All of a sudden I can't open Firefox! I rebooted. I uninstalled and re-installed Firefox and it still crashes on opening. It will not even run in safe mode.

Crash ID: bp-490f8238-7f73-4189-8dfc-b9ddc2111109

Please help me. I have one particular application that only runs properly on FireFox.

Thanks, Cynthia Stine 214-296-0984 cynthia@promotesuccesspr.com

All of a sudden I can't open Firefox! I rebooted. I uninstalled and re-installed Firefox and it still crashes on opening. It will not even run in safe mode. Crash ID: bp-490f8238-7f73-4189-8dfc-b9ddc2111109 Please help me. I have one particular application that only runs properly on FireFox. Thanks, Cynthia Stine 214-296-0984 cynthia@promotesuccesspr.com

Chosen solution

That is a problem with Roboform.
You can try to update to Roboform 7.6.2


  • bug 691271 RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform
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Chosen Solution

That is a problem with Roboform.
You can try to update to Roboform 7.6.2


  • bug 691271 RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform
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This solved my problem. Thanks!